13. Technical Limits

It is the responsibility of the Client to specifiy the level of hosting service required when submitting an order. The Company will present the options for levels of hosting service available to The Client in the Quotation. Depending on the level of hosting service selected, The Client will be subject to the appropriate Maximum Hosting Limits as outlined in the Quotation, which may include the Maximum Data Transfer per Payment Period and maximum storage. The Client will also be subject to the Absolute Hosting Limits. In the event that the Client, during the Term, exceeds its allocated hosting limits, The Company will be entitled to do the following:

• Where the Client is exceeding any one of the Maximum Hosting Limits, The Company shall inform the Client of this and request that the Client rectify the situation by either complying with the Limits or by requesting an Upgrade. In the event that the Client fails to request an Upgrade and continues to exceed any one of the limits, after a reasonable period of time has elapsed, The Company may automatically apply an Upgrade to the Client's Services. Once an Upgrade has been effected the Client will be liable to pay any additional Fees to The Company as applicable.

• Where the Client is exceeding any one of the Absolute Hosting Limits, The Company shall be entitled to suspend the Services with immediate effect. Such suspension will be notified to the Client. Following such suspension, the Client shall contact The Company to advise whether it wishes to request an Upgrade or remedy the situation by complying with the Absolute Hosting Limits. During any such period of suspension and for the remainder of the Term, the Client will be liable to pay to The Company all Fees due.