16.  Refunds and cancellations

The Company hosting accounts are provided for a 12 month term.  The Company hosting accounts are non-refundable however The Company hosting accounts can be terminated with 4 weeks written notice.  At the end of your 12 month term you may renew your contract for another 12 months.

Domains are registered for a one or two year period depending on the domain authorities minimum duration. Domain name registration cannot be cancelled, but if you want to transfer your domain to another domain name hosting company this will be by providing 4 weeks written notice and paying for any remaining time on the domain.  Domain name transfer will also incurr a fee of £10 per domain name.

Email accounts are provided for a 12 month term and are non-refundable.  Email accounts can be terminated with 4 weeks written notice.  At the end of your 12 month term you may renew your contract for another 12 months.